It is a model of human understanding that makes its followers experts in the relationship.
It is based on a constructivist approach; indeed, Palo Alto considers that reality does not exist in itself but that everyone constructs realities that can be functional or dysfunctional.
The good news is that when the reality is functional, everything runs smoothly.
When it is dysfunctional, we are inclined to tell ourselves that we are creating our own misfortune, that we are jointly responsible for what we suffer but, and this is again good news, that the 'we participate in the construction of this reality and we can act on it.
How do we do?
With the Palo Alto model, we look at everything from the angle of information.
For model theorist Gregory Bateson, information is a difference that makes a difference; that's why we react to it and everything then becomes interactional.
We value all interactions. And we look at how the problem arises here and now, how it works and not why.
The explanation belongs to the problem and not to the solutions.
We practitioners are experts in psychological and relational regulation. Psychological regulation is situated in relation to oneself, relational regulation is situated in relation to others and is exercised in a cultural or institutional context.
In companies, the most frequent cases are burnout, conflicts, harassment, control disorders, anxiety born of the fear of not being up to the task, repetitive addictive disorders (not setting limits ).
The model is always strategic and systemic “problem-solving or goal-achieving” oriented.
We are focused on efficiency and we are right to be since our success rate is 80%.
