The systemic and strategic approach

It is based on an intervention method developed by the School of Palo Alto and developed by its current research centers. Its specificity is:

• to know how to apprehend the complexity of human relations and bring a global vision to psychological and relational problems. 

• to be strategic in terms of relational regulation by relying on 2 techniques that are problem solving and strategic communication, which make it possible to obtain effective and lasting operational effects in terms of problem solving.

Presentation of LACT 

• Representing the Palo Alto School, the LACT intervention, research and training center offers long and short training courses on the implementation of strategic systemic intervention in different sectors of activity.

• Lact is a Datadock * training organization, Qualiopi® ** certified for professional training:
  • * A Datadocké training organization has posted on the Datadock platform all the factual elements proving that it meets the quality requirements dictated by law. Funders can therefore register LACT in a reference catalog and thus allow the financing of services.

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    ** Qualiopi® certification is delivered by certifying bodies accredited by the French Accreditation Committee (Cofrac) on the basis of the single national standard mentioned in article L.6316-3 of the labor code, so that they can benefit from funds from the organizations mentioned in article L. 6316-1 of the labor code (OPCOs, Transition-Pro, State, regions, Caisse des Dépôts et Consignations, Pôle emploi, Agefiph).
    The QUALIOPI brand is a guarantee mark promoting services presenting particular qualities and meeting specific requirements, detailed in article R6316-1 of the Labor Code and in the annex to decree n°2019-565 of June 6, 2019 .

The “ Certificate in Strategic Systems Approach ” level includes 24 hours of training and approximately 20 hours of personal work. It allows you to acquire fundamental skills in a systemic approach.

• 100% online, it alternates half-days of face-to-face, online, individual or sub-group working time.

Welcome and exchange conference   - Grégoire VITRY / Claude de SCORRAILLE / Olivier BROSSEAU

EN1M1 -DUC-CTS-ENE : The foundations of the strategic systemic approach - Claude de SCORRAILLE / Olivier BROSSEAU

EN1M2 -ENE-DUC : Problem Solving and the 3 levels of intervention - Claudette PORTELLI

• Identify an intervention strategy appropriate to the dysfunctional systemic dynamics based on solutions already tested by the bearer of the problem and his entourage.

• Illuminate the specificities of a systemic and biopsychosocial vision in the light of the contributions of systems theories, cybernetics and information with a view to describing in a dynamic and interactional manner a problematic situation of an individual in his daily life (in his personal or professional sphere)

• Identify the potential for systemic and strategic intervention, using the intervention grid of the approach from the Palo Alto school, with a view to acquiring a method for resolving relational and psychological problems

• Identify the levers of voluntary change using the concept of solution attempts with a view to reducing the complexity of a relational and psychological problem without distorting it

• GENERAL SKILLS

  The learner will be able to:

  • Think outside the box and perceive alternative solutions
  • Better define the problem to find the most appropriate solutions in the given context
  • Convert problems into possible goals
  • Guide clients to work on the problematic situation with a rigorous method.

  JUDGMENT AND CRITICAL SKILLS

  1. Demonstrate critical thinking when faced with a given problematic situation
  2. Get rid of common sense thinking that often prevents the person from finding a solution.
  3. Assess the problem from different angles by adopting an ecological approach
  4. Convert problems into specific, measurable, achievable, relevant and time-bound objectives.
  5. Learn to calibrate your actions.

  COMMUNICATION SKILLS

  The learner will be able to:  

  • Communicate more effectively with your customer, thanks to a clearer definition of the problem and the problem-solving process.
  • Transmit more hope to the client in the search for a solution to his problematic situation
  • Engage the client to apply the proposed solutions and the step-by-step action plan.

Targeted audience :

• Support, education and helping relationship professional (coach, psychologist, manager, HR, consultant, doctor, nurse, education and social work professional, etc.)
• Intervening in the clinical world (doctor, psychiatrist, psychotherapist, pharmacist, nurse, etc.).

Prerequisites: 

•  Admission to this training takes place:
  • Either on title: BAC.
  • Either upon validation of professional and personal achievements: the VAPP (decree of 2013) can be granted to people who do not meet the aforementioned conditions, after explaining their reasons.
• Correct command of French (being able to express oneself orally and in writing)
• Commitment to practicing intervention sessions
• Digital prerequisites:
  • Have a computer (with camera and microphone) and a phone in good working order
  • Have a regularly used email address
  • Have internet access with sufficient speed (videoconferencing, video playback)
  • Have a place suitable for monitoring the training
  • Know how to use basic digital tools: internet, messaging, search engine
  • Know how to use word processing tools, spreadsheets and presentation tools (power point type)

• Remote live training integrating simulations, role plays, exercises and case studies to promote the participation and involvement of all learners and interaction with teachers
• Simultaneous translation of sessions given by international trainers
• A training rhythm allowing the integration of personal work
• Interactive and experiential approach
• Individual work, in pairs and sub-groups during and outside the sessions
• Analysis and sharing of experiences, in particular through the use of tools created by the school (SYPRENE)
• Personalized Moodle account including training videos and educational animations, training materials, documentary bases and all types of educational documents, review exercises, accessible 24/24
• A promotion referent, a link between the learners and the teaching team
• A network of promotion participants led by the referent 

Assessment methods

• Participation 
• Learning questionnaire
• Self-assessment questionnaire

The conditions for obtaining the certificate require:

• to have passed 75% of the homework to be done outside the training sessions (questionnaires, videos, homework, collaborative work, etc.) 
• to have followed at least 75% of the sessions
• to have obtained the average in the evaluations whose marks are attributed by the trainers

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Assessment of participant satisfaction

A satisfaction questionnaire is offered at the end of the training (relevance of the content with regard to their professional practice, achievement of objectives, etc.)

--> 95% of Foundation Level participants are satisfied with their year of training  = number of participants who gave a score greater than or equal to 7 out of 10 (0: "not at all satisfied"; 10: "completely satisfied ")

Dates:

Start of training: October 2024
End of training: December 2025

Duration : 

To register : 

• Fill in the pre-registration file and let yourself be guided by the instructions on the site
• At the end of the procedure, your file will be examined by our selection committee. If you are admitted, you will receive an email replying to your pre-registration.

The minimum processing time for your file is approximately 1 week. If accepted, you can make payment according to the chosen terms.

In the case of registration after the start of the training, your file may be rejected.

For any questions, you can contact Isabelle on 01 48 07 40 40 or send us an email at  

• Special rate : €1,200 including tax
• Company/convention rate : €1,600 including tax