This article addresses the question of the perceived efficiency of a professional practice, the systemic intervention of the Palo Alto School.
What perceived efficiency of the systemic intervention approach of the Palo Alto School for the resolution of occupational health issues?
This article addresses the question of the perceived efficiency of a professional practice, the systemic intervention of the Palo Alto School, to resolve the specific problems of occupational health. After analyzing the operational nature of the concept of solution attempts, central to the approach, we explore the situations appropriate to the use of the approach, its implementation methods and the perception of its efficiency. To do this, we analyze data on occupational health issues collected by mobilizing a network of practices (SYPRENE) implementing the Palo Alto School approach.
Our results show that a high proportion of practitioners, on the one hand, and help seekers, on the other hand, consider, after systemic intervention, that the occupational health problem is resolved. We then discuss the scope of this observation of perceived efficiency as well as the contributions and limits of the approach for occupational health while putting our results into perspective for practitioners and researchers.