A hospital psychologist is asked to solve a harassment situation in a crèche that has been going on for a year.
Context :
A hospital psychologist is asked to solve a harassment situation in a crèche that has been going on for a year.
Recommendations:
For this type of "nearly impossible mission" problem, we recommend a small book entitled "Negative capacities" which highlights the embarrassment, the fact of being helpless and lost and living in an obviously difficult situation. But also the possibility of mobilizing resources.
The person concerned is in the embarrassment, challenged to find a solution to an old problem of harassment. In cases of harassment, either there is evidence or the situation is confused. Our psychologist also stresses that the roles of the hierarchy as well as the objectives are generally poorly defined.
It is therefore necessary to clarify and to do this first get involved yourself and involve all the protagonists, including the unions.
The objective: to find a way of resolution, to define together what could be "a first step".
